Sanjay Bhattacharjee has taken charge as the Head of Retail at Mia by Tanishq, part of Titan’s Jewellery Division. With a rich and diverse career spanning two decades at Titan, Sanjay brings extensive expertise and leadership to his new role. Since joining Titan in 2004, Sanjay has excelled across various domains, including Retail Operations, Customer Experience, Loyalty, and Business Development. As the Retail Head for World of Titan and Fastrack Stores in the Watches and Wearables Division, he played a pivotal role in driving retail success.
In 2019, Sanjay transitioned to Titan’s Digital Team, where he spearheaded key initiatives, such as scaling the Encircle loyalty program, implementing Salesforce CRM, driving assisted e-commerce, integrating Tata Neu, and forging the Titan SBI Card partnership. Most recently, he was part of the International Business Division.
Beyond work, Sanjay is passionate about building communities and giving back to society, and he plays an active role in many philanthropic activities. With his vast experience and customer-first approach, Sanjay is poised to further elevate Mia’s retail presence and drive its growth in the evolving jewellery market.