INDIA’S LARGEST NEW COMMERCE CONFERENCE

INCREDIBLE STAGES

AGENDA

DAY - 1
DAY - 2

10:00- 10:15 AM

Lamp Lighting & Welcome Note

Speakers:

Ritu Marya

Editor-in-Chief, Entrepreneur & Indian Retailer

10:15- 10:30 AM

Keynote: How ONDC is Empowering Bharat Through Ecommerce

10:30 - 11:15 AM

Keynote: How Digital Commerce is Evolving in India

Evolving Consumer Behavior Trends for 2024-2025
Digital Transformation and E-commerce
How businesses are adapting to the digital shift.
Influence of Social Media

11:15 - 11:45 AM

CEO Big Talk: DOUBLING UP GROWTH

Immersive Retail Environments: Rethinking customer experience with accessibility and inclusion

Inclusive Retail: Building Efficient and Diverse Environments
Dynamic Pricing Based on Emotion Recognition
Unconventional Retail Partnerships
Live Streaming Shopping Experience

11:45 AM - 12:30 PM

Panel: Transform into a Modern, Innovative Hybrid Retailer

Marrying a new purpose with strategic innovation and a blueprint for growth by transforming the business model.
overcoming resistance to growth by challenging the status quo
adopting meaningful tech solutions for boosting business efficiency and profitability

12:30 - 1:00 PM

Fireside chat: How Does An Ecommerce Company Make Customer the King?

1:00 - 2:00 PM

NETWORKING LUNCH

IReC Innovation Summit

2:00- 2:30 PM

Panel: Checking Out the Future How Strategic Partnerships Deliver Value in a Shifting Retail Landscape

Ecosystem Thinking: Discuss the idea of retailers evolving from standalone entities to contributors within a larger ecosystem, fostering collaboration and mutual support for sustained growth.
Shared Retail Spaces: Explore innovative models of shared retail spaces where multiple brands or retailers collaborate in a physical location, providing customers with a diverse and curated shopping experience.
Cross-Industry Alliances: Delve into examples of successful strategic partnerships between retail and industries not traditionally associated with retail, uncovering untapped synergies and mutual benefits.

2:30 - 2:50 PM

Panel: Digital Transformation: Doing More with Less

Optimizing Tech Stacks for Digital Advancement
Trends in Vendor selection and cost optimization
Strategies for accelerating digital transformation in 2025
How are retailers leveraging AI and machine learning to drive growth and competitive advantage

2:50 - 3:10 PM

Fireside Topic: Becoming a Global Beauty Brand in Today's Omnichannel World

3:10 - 3:30 PM

Keynote: Consultative Sales AI for Ecommerce.
Flyfish

3:30 - 4:00 PM

Panel: The Green Milestone

Towards achieving the sustainable goals of brands
How Brands are achieving operational transparency and material traceability with effective data management
How circular economy will open a new channel of growth for Brands

4:00 - 4:15 PM

Fireside chat:

4:15 - 4:45 PM

Market Tech 2.0

Retail as Community Spaces: Explore the concept of turning retail spaces into community hubs
Inclusive Gamified Experiences: Discuss the implementation of gamified experiences within retail spaces, creating interactive games that not only entertain but also educate customers about different abilities and perspectives.

D2C Innovation Summit

2:00 - 2:45 PM

D2C 100 Cover Unveil and Fireside Chat Shaping The Ideal Digital Customer Experience

2:45 - 3:00 PM

Facilitating the D2C 100 Brands

3:00 - 3:30 PM

Sector Watch : Navigating the Future of D2C Beautyverse

How has the beauty landscape evolved in India over the past few years? Are there specific product categories or trends that have driven consumer interest?
In a competitive market, what are some survival strategies for D2C beauty brands?

3:30 - 4:00 PM

Understanding the Big Data

The role of consumer insights in cultivating customer loyalty and profitability
Brand strategies for driving digital, metrics for measuring success.

4:00 - 4:30 PM

From Barrel to Browser: Innovations in Alco-Bev

How do brands engage with consumers and educate them about their products? How do brands navigate regulatory challenges and ensure compliance with local laws? Are there specific considerations that differ from traditional retail channels? How has the Alco-Bev sector evolved with the emergence of D2C models in retail?

Roundtable

4:30- 5:30 PM

Loyalty How!

How to cultivate Brand Loyalty and repeat custom and competitive advantage in a saturated e-commerce and D2C market!
Utilizing Data to present compelling cases to the customer base
Cultivate and maintain relationships with your esteemed customers.
Latest innovative digital marketing strategies: influencer marketing, video marketing & social commerce, creating a creative campaign
Business models that make loyalty in-built

How to Go Omni effectively

Why Every e-commerce business needs an omnichannel strategy today
Integrating the sales vs marketing teams efforts towards common goals
Breaking Data Silos: > Prioritizing open data flow across functional areas
No omnichannel model reaches a perfect equilibrium, and organizations must continuously evolve and iterate their engagement in response to competing dynamics.
The Dynamics of delivery & fulfillment
Prioritizing On-Time Delivery by Adopting a customer-centric delivery strategy for profitability and Satisfaction
How much quicker, and what's gotta give?

Perfecting customer experience

The Dynamics of delivery & fulfillment
Prioritizing On-Time Delivery by Adopting a customer-centric delivery strategy for profitability and Satisfaction
How much quicker, and what's gotta give?

Best Practices in User Engagement and Experience in the Customer Journey:

Understanding the customer journey: awareness, consideration, purchase, retention, advocacy.t
Tailoring user engagement strategies to each stage of the customer journey.
Utilizing omni-channel approaches to engage users across multiple touchpoints.
Leveraging data analytics to personalize user experiences and anticipate user needs.

Award Night

8:00 PM
Venue: Bengaluru

Fireside Chat Topic: Crafting an Effective Omnichannel Strategy

Differentiating between multichannel, cross-channel, and omnichannel approaches.
Recognizing the importance of providing consistent and integrated experiences across all channels.
Putting the customer at the center of the strategy: understanding their preferences, behaviors, and needs.
Creating buyer personas to segment and target different audience segments effectively.

INVESTOR Forum

10:00 - 11:00 AM

Crafting the Perfect Pitch: Key Elements Investors Look For:

An in-depth exploration of the essential components that investors seek in D2C brand pitches, including market opportunity, differentiation, scalability, team expertise, and financial projections.

Trends in D2C Investments: What's Hot and What's Not

A discussion on the latest trends shaping investment decisions in the D2C space, including emerging sectors, consumer behaviors, technological innovations, and post-pandemic market dynamics.

Building a Compelling Narrative: Storytelling Techniques for Success

Tips and techniques for crafting a compelling narrative that resonates with investors, including articulating a clear value proposition, outlining the brand's mission and vision, and illustrating the problem-solution dynamic.

Navigating Investor Expectations:

Understanding Different Investor Profiles: An exploration of the diverse preferences and priorities of different types of investors, and how to tailor pitches to effectively communicate with each audience.

Staying Ahead of the Curve

Anticipating Future Trends and Opportunities: Insights into anticipating and capitalizing on future trends and opportunities in the D2C space, including discussions on emerging technologies, changing consumer behaviors, and evolving market dynamics.

IReC Unified Commerce Summit

11:15 AM – 12:15 PM

Panel: Seamless Stores: Unifying the Store Network and Modernizing Retail

How are retailers unifying multiple channels in ways that create a compelling, consistent, and personalized experience for their customers at the stores? What are the cultural, organizational, and technological barriers to success, and how have our leaders overcome them?

Tech Empowering modern stores for the right customer experience
How does their unified commerce strategy deliver both profit and growth?
Quick E-payments, Frictionless checkout and personalization

12:15 - 12:45 PM

Unifying Retail Experience: Lessons to Learn

How do retailers unify multiple channels in ways that create a compelling, consistent and personalized experience for their customers? And at the same time, how does their unified commerce strategy deliver both profit and growth? Hear from our panel of retail leaders to understand the elements common to every successful omnichannel business, as the route to building or reinforcing your own roadmap. What are the cultural, organizational and technological barriers to success and how have our leaders overcome them?

1:00 - 2:00 PM

NETWORKING LUNCH

2:00 - 2:30 PM

Keynote: Unlocking Unified Commerce in FMCG

2:30 - 3:00 PM

Sector Watch : Brand Perspectives on Unlocking Unified Commerce in FMCG

Smart Cart Technology: Discuss the implementation of smart cart technology that integrates with online platforms, allowing customers to seamlessly transition from in-store shopping to an online cart, enabling a unified checkout experience.
Virtual Grocery Store Tours
Dynamic In-Store Digital Displays:
Interactive Grocery Storytelling Campaigns:
Mobile-Driven Instant Checkout

3:00 - 3:30 PM

KEYNOTE: Automate How: Industry Transformation with AI & Connections at the Core

3:30 - 4:00 PM

Understanding and Influencing Today's Cross-Channel Customer Journeys

Integrated Data Analytics for Seamless Insights
AI-Powered Predictive Customer Behavior Modeling: Allowing retailers to proactively shape cross-channel experiences based on individual preferences and anticipated needs.
Virtual Shopping Concierges: The concept of virtual shopping concierges powered by AI, offering personalized assistance across channels to guide customers seamlessly through their retail journey.

4:00 - 4:30 PM

Fireside chat: Cultivating a Culture of Innovation: Building an Environment Conducive to Creativity

D2C Omnichannel Summit

11:15 AM – 12:00 PM

The State of D2C In 2025

Given the increase in competition, the rising costs of doing business and the resurgence of in store experiences, the DTC landscape has changed considerably over the past couple of years. The business model that launched the DTC darlings of the early 2010s isn’t working anymore and both traditional brands leaning into DTC and DTC brands trying to expand distribution need to focus on the most important thing- the way their current customer likes to shop.

12:00 - 12:45 PM

Founders Forum: Insights From The Brands Who Are Disrupting with Hybrid and Retail strategy In 2025

Re-examining Your Store Strategy and Purpose In an Omnichannel World

1:00 - 2:00 PM

NETWORKING LUNCH

2:00 - 2:30 PM

Innovative Pitches: What Makes D2C Startups Stand Out in the Crowded Funding Space?

2:30 - 3:00 PM

Brand Licensing and D2C Brands: New Era. New Partnerships

3:00 - 3:30 PM

Keynote:

3:30 - 3:50 PM

3:50 - 4:15 PM

Mastering Social Commerce: Unleashing the Power of Multi-channel Integration and Live Selling

Multi-Channel Integration Strategies: Creating a Unified Shopping Experience
Technology Enablers: Tools and Platforms for Social Commerce Success
Navigating Cross-Platform Challenges: Consistency in Branding and Messaging
Global Perspectives: Cultural Sensitivity in Social Commerce

4:15- 4:45 PM

Marketing To Gen Z and Beyond: A Conversation with the Z-Suite

Evolving the Playbook for Brand Partnerships and influencers
How Generative AI Is Changing The Digital Marketing World
Melding Brand and Performance Marketing

Award Night

8:00 PM
Venue: Hotel Sheraton, Brigade Gateway, Bengaluru